General

Elusive and https://www.elusive.co.in are owned by Kiyu and co. (legal name)

In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent or the website.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the website and browse without having to provide personal details. During your visit to the website, you remain anonymous and at no time can we identify you unless you have an account on the website and log on with your username and password.

Data that we collect

We may collect various information if you seek to place an order for a product to us on the website. We collect, store and process your data for processing your purchase on the website and any possible later claims, and to provide you with our services. We may collect your title, name, gender, date of birth, email address, billing address, delivery address, GPS, telephone number, mobile number,, login and account information, including screen name, unique user ID, images, photos and videos, data on physical characteristics, including weight, height, and body measurements, payment details, payment card details or bank account details.

Use of data collected

We need this information to allow you to go ahead with placing your order for a product on the website. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered.

We may pass your name, phone number, email id and address on to a third party to make delivery of the product to you. We may also use your data in order to manage the website, collect payment from you, enable you to subsequently use parts of the website, detect any fraud or website abuses, send you information relevant to the website or our products, and in case we have any queries. You may receive phone calls from us, or our third-party associates in relation to providing services to you.

You must only submit to us or our agent or the website information which is accurate and not misleading and you must keep it up to date and inform us of changes immediately.

Your actual order details may be stored with us and you may access this information by logging into your account on the website. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless such misuse is our fault.

Subject to the terms of this Privacy Policy, We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers and business partners who assist us in operating our website, processing payments, and delivering products to you. These parties are obligated to protect your information and only use it for specified purposes. If you object to your information being transferred or used in this way, please do not use the website.

We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

Other uses of data collected

We may use the data collected from you to provide the services you request, to communicate information about our products, services, events and for other promotional purposes, to operate, improve and maintain our business, and products, to protect our or others' rights, property or safety, for general research and analysis purposes, other purposes and legal matters.

We may also send you other information about us, the website, our other websites, our products, sales promotions, our newsletters, SMS updates. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the unsubscription process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to unsubscription from the other. Within 7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in India) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

Third parties and links

We may pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The website may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Security

We have in place reasonable technical and security measures to prevent unauthorised or unlawful access to or accidental loss or destruction of or damage to your information. When we collect data through the website, we may collect your personal details on a secure server. We use firewalls on our servers provided by the host. 

We maintain safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.

Consent

By submitting data to us or our agent or using the website, you consent to our use of your data in the manner set out in this Privacy Policy. You authorise us to give you a call from ELUSIVE, or our service providers in relation to the transactions made on the website.